Customer Service from the Inside Out
2012 and Beyond
International Customer Service Association
An Organization for Customer Service Professionals
Our Mission is to advance, strengthen, and promote the industry of professional customer service. We are committed to assist individuals and organizations with personal and professional growth, development, rewards/recognition, and link customer service professionals' world-wide.
Upcoming Meetings:
Previous Meetings:
ICSA is a dynamic non-profit association that was organized, in 1981, by a group of 59 customer service professionals for the benefit of other customer service professionals.
Today ICSA is one of the fastest growing organizations of its kind!
The ICSA Colorado chapter offers a forum for sharing knowledge, experience, and networking opportunities with other industry professionals. Our members have walked in your shoes; understand your challenges and motivations. We have a full range of programs that will assist in obtaining solutions to everyday situations.
The Power of Service
2012 International Conference
September 16th-19th
Plan now to join us in beautiful and historic Richmond, Virginia at the Omni Richmond on the James River this September 16th through the 19th. You will be joined by several hundred fellow service professionals and treated to three days of outstanding educational and networking opportunities! Our conference last year was a huge success and we are building off that success to provide attendees with even more in terms of built in networking opportunities, high value educational sessions, highly inspirational Keynotes and FUN!!!