An Organization for Customer Service Professionals

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Calendar for 2012

CUSTOMER SERVICE FROM THE INSIDE OUT
2012 AND BEYOND

Program topics and locations are in the planning stages.

Meetings and events cover the following for 2012:
  • ICSA Open House - January 19, 2012, 5:30 -7:30 PM, Loews Denver Hotel
  • Social Media Etiquette
  • Networking Event - special event
  • Crucial Conversations
  • Radical Collaboration
  • Professional Growth Summit - special event - June 21, 2012, Aurora Summit Event Center
  • Undercover Boss
  • Voice of the Customer
  • Managing Across Generations
  • Awards Breakfast - special event - October 4, 2012, Aurora Summit Event Center
  • Hiring Veterans
  • Holiday Breakfast - special event - December 6, 2012, Pinehurst Country Club

Meetings are the third Thursday of each month from 8 - 10 am unless otherwise noted.

If you can host a monthly meeting, please contact our program chairpersons Jeannie Davis at jeannie@phoneskills.com or Gloria Gearhart at gloria.gearhart@viasat.com.