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Welcome to ICSA Colorado
The Premiere Customer Service Association
in the Greater Denver area

  "CUSTOMER SERVICE FROM THE INSIDE OUT
2012 AND BEYOND
"



FEBRUARY MEETING

Topic:  Managing Corporate Social Media

When:
Thursday, February 16th, 2012

Sponsor:
American Family Insurance

Location:
9510 Meridian Blvd.
Englewood, CO 80112
View Map

We are honored to present four esteemed panelists who we consider to be experts in the field of social media!
 

Introducing our panel of Social Media Experts!


Brooke Gabbert
Senior Manager of Public Relations
 ServiceMagic

Courtney Morehouse
Community and Public Relations
Rural/Metro-Pridemark Ambulance

Michael Roy
Vice President of Client Development 
StarTek

Steve Shute
Product Manager 
ViaSat, Inc.



This is an interactive discussion on the topic of Social Media! We encourage you to bring your questions for our panelists, such as....
  • How do efforts around the social media fit with the branding of your company?

  • What skill sets or knowledge does one need to lead the implementation of a social media project, such as technical, communication, project management, etc.?

  • How does one convince the decision makers of the value of social media and how to gain the support to bring social media to the organization?

  • What are the critical rules for engagement one should be aware of in the social media venue?

February Meeting Registration

ICSA Members and First-Time Guests:  No Cost.  Please send your RSVP with your name to communications@icsacolorado.org

Returning Guests:  $15 fee.  You can register using the PayPal button below

Membership Fees



MEMBERSHIP
To become a member and take advantage of this organization, click on the
Membership page.  If you have questions about membership, contact Tracy Larivee, Membership Chair at 720-256-3549 or tracy.larivee@furstperson.com
ICSA Membership Invite.doc

Prior Meetings

For those of you who were unable to attend prior meetings, we have posted information about those events.  Please visit the Prior Meetings page and select prior monthly meetings from the listing on the left side.
 


If you attended and have any comments you would like to share about the meetings or venue, please contact us at communications@icsacolorado.org.



See the calendar page for all the dates and events.





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